Mobay Best – Privacy Policy & Terms

Privacy Policy

Mobay Best is committed to protecting your privacy. Any information you provide while using our website will only be used in accordance with this policy. We may update this policy occasionally, so please review it periodically.

Information We Collect

  • Name
  • Contact details (email, phone number)
  • Demographic info (postcode, preferences, interests)
  • Other relevant info for surveys or offers

How We Use This Information

  • To better understand your needs and provide a personalized experience
  • To improve our products and services
  • To occasionally contact you for market research via email, phone, or mail
  • To customize the website according to your interests

Security

We implement suitable physical, electronic, and managerial procedures to safeguard your personal information from unauthorized access or disclosure.

Your Personal Information

  • We do not sell, distribute, or lease your personal information to third parties unless required by law or with your consent.
  • We may send you promotional content from third parties if you opt in.

To request a copy of your personal data (under the Data Protection Act 1998), contact us at: mobaybest@gmail.com.
If any information we hold about you is incorrect, contact us to request a correction.

Terms & Conditions

These terms govern the use of our website and all transactions made through it.

Use of Site

  • The site may contain proprietary notices and errors; content, pricing, and availability are subject to change without notice.
  • Mobay Best reserves the right to refuse service, terminate accounts, or cancel orders if customer violates laws or harms our interests.
  • Exchanges only. No refunds.

Shipping & Delivery

Mobay Best ships worldwide. Responsibility for merchandise passes to the customer upon delivery by the carrier.

  • Priority Mail: 1–3 business days
  • 2nd Day Express: 1–2 business days
  • Priority Mail International: 6–10 business days
  • Express Mail International: 1–5 business days

Return Policy

  • Exchanges only on unworn items with original tags and no signs of wear or odor.
  • Items must be shipped back within 7 business days of receipt.
  • No exchanges on swimwear or intimate apparel (e.g., underwear).

Thank you for shopping with Mobay Best!